True Hue is committed to protecting your privacy. Our Privacy Policy explains how we collect, process, use and share information obtained through this website. If we are asking you to provide personal information so that you may be identified when using this site, you can be confident that the information obtained will only be used in accordance with this privacy policy statement. True Hue may update this Privacy Policy from time to time so please refer back to our Privacy Page often, as we reserve the right to modify its contents without notice.

What We Collect

We may collect the following information:

  1. Name
  2. Contact Information (including email address and/or phone number)
  3. Account email and password
  4. Demographic information (postal code, preferences, interests)
  5. Other information relating to customer (including offers, surveys, promotions, contests, product comments, product ratings, feedback, support, product inquiries or subscription services)
  6. Text marketing and Notifications: By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase. If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
  • Marketing preferences: We may send you marketing communications about our services, via different channels such as email, phone, SMS, postal mailings and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these activities.

What We Do With Collected Information

We ask to collect this information in order to provide you with better service and to have a greater understanding of your needs. In particular, these are the ways that we may use the information that we collect from your product purchase, submission to contest or promotion, browsing the site, response to marketing communication:

  1. To customize your site experience in order to suggest the kind of products, product offerings or content in which you may be most interested in.
  2. To better assist you in response to your customer service inquiries.
  3. To conduct internet advertising through third party providers.
  4. To keep track of your purchase history.
  5. To maintain business records.
  6. We may send emails (to the email address provided) periodically that pertain to promotions, new products, special offers, market research opportunities or other information that we think you may find interesting.

How Do We Protect Your Information?

We understand that our customers put trust in us to protect their personal information. In order to prevent unauthorized access, we have physical, electronic and administrative courses of action to secure the information we collect. Credit card payments are processed through Shopify Pay. All credit card information is encrypted and stored in Shopify Pay’s PCI compliant server. While we strive to protect your information, we can't promise that information about you will remain secure in absolutely all circumstances. 

Our Use Of Third Parties

A ‘Third Party’ is a company that does not include our business. We may use third parties to perform services for us, such as fulfilling orders, delivering packages, sending postal mail and emails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. We may share your personal data with third party companies to fulfill these services. 

Controlling Your Information

We do not sell, release or communicate any of your personal information unless we have permission from you, are required by law to do so, or believe the release is appropriate to protect ours or others; rights, property or safety. You can choose to provide us with an email address for which we will use to send promotional offers, surveys, newsletters and other information related to True Hue. You can opt out of this service at any time by unsubscribing to the newsletter or reaching out to us directly at . If you reach out to us via email, please state “Do Not Email” in the subject and body of the message. Note that if you opt out of promotional emails, we may still contact you regarding your order, or other service related information. 

Do We Use Cookies?

Yes. A cookie is a small file that a site will transfer onto your computer’s hard drive to enable the site or service provider to identify your browser and collect and remember certain information. We use cookies to recall the items in your shopping cart. Cookies are also used to help us recognize your preferences based on site activity so that we may provide you with a better, more personalized site experience. We may use this information to compile analytics about web page traffic and the gaging of product interest.  While a cookie from our site transfers onto your computer’s hard drive, a cookie is in no way allowing us access to your computer, other than the information that you’ve provided us with. At any time you can opt out of using cookies by turning off all cookies through your browser settings. Note that if cookies are turned off, you may not have access to features of our site that make for a more efficient site experience. 

Users Outside Of The United States Of America

By visiting our site outside of the United States and providing us with your personal data, you understand and agree that the data you have provided to us may be processed for the purposes of this Privacy Policy under the United States U.S. laws.

True Hue

2315 Louisiana Ave N

Golden Valley, MN 55427